Start with the size guide on the product page and compare it with your waist and hip measurements. Measure close to your body without pulling the tape too tight.

Always check the product-specific fit notes too, as the fabric and amount of stretch can differ between styles. Still unsure? Email us at customercare@fox-factor.com with your measurements and the style you’re considering. We’ll be happy to help you find your fit.

It depends on the silhouette you love.

A slim fit follows the leg closely. Slim straight gives you a fitted look with a slightly straighter lower leg. Straight falls cleanly from thigh to hem. Bootcut is fitted through the thigh with a subtle flare. Mom fit is relaxed around the hips with a tapered leg. Wide and extra-wide fits create more volume from the hip down. Flare and bell-bottom styles are fitted through the thigh and open from the knee.

Every Fox Factor fit is developed on real curvy and plus-size bodies—not simply scaled up from a smaller straight-size pattern.

First check the fit notes on the product page, as stretch and fit can vary between styles.

If a style has generous stretch and you prefer a closer fit, the smaller size may work best. If you prefer a more relaxed feel, choose the larger size. For personal advice, email customercare@fox-factor.com with your waist and hip measurements and the style you’re considering.

Fox Factor jeans are available in sizes FR42–54. Available lengths depend on the style. Many fits are offered in lengths 30 and 32, while selected styles are also available in length 34.

The options shown on each product page are the available sizes and lengths for that specific style and wash.

Orders move quickly, so we can’t add another item once an order has been placed. If you would like an additional item, please place a separate order.

If you entered an incorrect address or order detail, email customercare@fox-factor.com immediately. We’ll do our best to help, but changes can’t be guaranteed once processing has started.

Contact us at customercare@fox-factor.com as soon as possible.

If your order hasn’t entered processing or been shipped, we’ll do our best to cancel it and arrange a refund. Because orders move quickly, cancellation can’t be guaranteed.

Check that the code is still valid, has been entered exactly as received and applies to the products in your basket. Some codes may have a minimum spend or other specific conditions.

Still not working? Email customercare@fox-factor.com with the code and, if possible, a screenshot of the message you see. We’ll look into it for you.

Order confirmations are sent automatically after a successful order. Please check your spam or promotions folder and make sure you’re checking the email address used at checkout.

If payment was completed but you still haven’t received a confirmation, email customercare@fox-factor.com with your name and the email address used for the order.

Available payment methods are shown securely at checkout and can vary by country.

Depending on your location, options may include major credit and debit cards, PayPal, iDEAL, Bancontact and Klarna Pay Later.

As soon as your order ships, we’ll email you a tracking link. It can take a few hours for the carrier to activate the tracking information.

If your tracking hasn’t updated for several business days, email customercare@fox-factor.com and we’ll look into it.

Yes. We offer free shipping on all orders throughout Europe and to selected destinations beyond Europe.

The available shipping options and estimated delivery times for your destination are shown at checkout. You can find more information on our Shipping, Exchanges & Returns page.

You have 30 days from delivery to return or exchange your item, free of charge. Both full-price and sale items qualify.

Items must be unworn, unwashed and unaltered, with all Fox Factor tags attached and in their original packaging.

Visit our Shipping, Exchanges & Returns page for the complete instructions and to request your free return label.

Please allow up to 14 business days from the day your return parcel is posted for your refund to be processed.

We’ll email you once your return has been received and your refund has been processed. Depending on your bank or payment method, it may take a few additional business days for the funds to appear in your account.

Yes. Fox Factor is available from selected retail partners.

Use our Store Locator to find a store near you. Styles, sizes and stock can vary by location, so we recommend contacting the store before visiting.

Some styles and sizes are restocked, while seasonal or limited styles might not return.

Sign up for our newsletter to receive restock updates, or email customercare@fox-factor.com with the style, wash and size you’re looking for.

Denim lasts longer when you wash it less. Hang your jeans up between wears and wash them only when needed.

Wash them inside out in cold water with similar colours and use a mild detergent. Avoid bleach and the tumble dryer, as heat can affect the stretch, shape and colour. Hang dry or lay flat and iron on low if needed.

Always check the care label inside your jeans, as fabric compositions can vary between styles.